Enterprise AI Safety
Multi-lingual

AI Safety & Guardrails for Banking, Financial Services & Insurance

Collinear helps financial institutions move beyond unreliable AI outputs to a future where AI is safe, compliant, and continuously improving. Assess, guard and improve your models to protect sensitive financial data, ensure regulatory compliance, and enhance customer trust
90%
AI responses improved
8x
Faster time to production
70ms
Latency
90%
AI responses improved
8x
Faster
time to production
70ms
Latency
Collinear AI for Contact Centers

We handle the complexity of AI-driven interactions, so you can focus on delighting your customers

Challenges

The Problem with off-the-shelf
AI Models in Financial Services

The Problem with off-the-shelf AI Models in Financial Services

Regulatory compliance risks
Off-the-shelf AI lacks the specialized knowledge to navigate complex financial regulations, exposing your institution to significant penalties.
PII & Financial Data Leakage
Standard AI systems regularly leak sensitive information across user sessions and respond to prompt injection attacks, exposing account numbers, transaction histories, and personal identifiers.
Inconsistent risk assessment
Without proper guardrails, AI can make inconsistent lending, investment, or insurance decisions that introduce bias or fail to follow established risk protocols.
Hallucinated Financial Guidance
When AI fabricates financial information or invents non-existent products, it creates immediate legal liability, regulatory violations, and customer harm that can trigger class-action lawsuits.
Fraud detection limitations 
Generic AI models lack the sophisticated pattern recognition capabilities needed to identify evolving financial fraud schemes in real-time.
Solution

Introducing Collinear
AI Judges for enterprises

Our Assess, Guard, Improve framework transforms how your AI system performs against metrics that matter to your business. Our customers see measurable improvements in under 30 days.

Assess

Automated red-teaming and vulnerability assessments tailored to financial regulations and compliance requirements, simulating real-world customer scenarios and potential fraud attempts at scale.

Guard

 Real-time guardrails that intercept AI hallucinations, unsafe content, and regulatory violations before they impact your customers or expose your institution to compliance risks.

Improve

Synthetic data generation, prompt optimization and fine-tuning paired with robust safety metrics for surgical AI improvement that enhances financial decision-making while maintaining strict regulatory compliance.
AI Judges with Auto-AlignTM
Automated red-teaming and vulnerability assessments tailored to your safety needs to simulate real-world customer scenarios at scale
Real-time guardrails that intercept AI hallucinations and unsafe content before they reach your customers.
Synthetic data generation, prompt optimization and fine-tuning paired with robust safety metrics for surgical AI improvement.
Reinforcement fine-tuning and prompt
optimization to align and improve responses
Assess
Guard
Improve

Assess

Evaluate solution performance at scale against your custom safety spec

Guard

Protect against unsafe or halllucinated content with real-time monitoring

Improve

Reinforcement fine-tuning and prompt optimization to align and improve responses

“91% of AI-generated responses showed significant improvement, leading to faster resolutions and better customer experiences.”
Thiru B
VP & Principal Architect
KoreAI
Outcomes

Why Banking, Financial Services & Insurance Institutions choose Collinear 

Why Banking, Financial Services & Insurance Institutions choose Collinear 

Regulatory Compliant Experiences

Raise the bar on trust and compliance, ensuring every financial interaction meets rigorous global regulatory standards.

Complete Financial Data Security

Lock down your sensitive financial data so it never slips through the cracks with enhanced security protocols that prevent unauthorized access or data leakage.

Risk Management

Deploy AI that consistently delivers unbiased, accurate, and risk-optimized lending, investment, claims, and financial advice.

Fraud Detection Excellence

Spot suspicious patterns with greater accuracy—fewer false positives, more real threats stopped.

Client Trust Amplification

Earn and keep client trust with financial guidance that’s accurate, compliant, and consistently personalized.

Operational Efficiency, Unlocked

Reduce manual reviews, accelerate processing times, and lower operational costs while maintaining or improving quality of service.
Testimonials

Customers

“Our partnership with Collinear is already driving business results. 91% of AI-generated responses showed significant improvement, leading to faster resolutions and better customer experiences.”

Ravi Rachannavar
Director, ML & GENAI

“Collinear's platform evaluated our AI Sales Agent's ability to sell by developing a model based on our conversational data between human agents and customers within weeks. From ideation to execution, they always felt like a part of our team!”

Tomas Uribe
Co-Founder

“Banks have a wholly different risk appetite than your standard enterprise. Collinear enabled us to sharpen AI launch criteria, score our progress and eventually, deliver solutions aligned to our appetite. “

Big Four National Bank
CXO & Tech Leader

“Collinear’s groundbreaking work using Knowledge Infusion and Auto-align helped us find an ideal balance of conversation quality and safety, while also enabling us to drive quicker, iterative improvements within our organization.. “

Series F Edtech Startup
CXO & Tech Leader
Roadmap

Implementation Roadmap

Your Path to AI Excellence
Step 1

Develop Your
Custom Judge

Build your AI safety judge from a simple spec sheet or just 20-25 examples
Step 2

Create Your
Assessment Suite

Use your judge to test your AI solution against real-world scenarios before launch to prevent costly mistakes
Step 3

Deploy Smart
Guardrails

 Implement real-time protection with comprehensive analytics that highlight what's working and what's not
Step 4

Launch Your Improvement Engine

Systematically identify and address performance gaps through continuous refinement

Contact Center

Implementation Roadmap

Step
0
1
2
3
4
5
01

Discovery

We analyze your existing customer interactions, knowledge base, and unique challenges

02

AGI Configuration

Our team develops sophisticated reasoning frameworks tailored to your business domain

03

Intelligent Integration

Seamless implementation with your existing contact center technology

04

Cognitive Testing

Rigorous evaluation of reasoning capabilities against complex customer scenarios

05

Continuous Evolution

Ongoing refinement based on real-world performance data and emerging customer needs

Use Cases

How Contact Centers
can use Collinear AI

Turn customer interactions into brand-building moments

Ensure every AI-driven conversation aligns with your brand values and safety standards—boosting trust and consistency.

Accelerate resolutions with real-time AI refinement

Detect performance gaps, automate improvements, and enhance customer support efficiency with intelligent monitoring.

Safeguard compliance and data security at scale

Meet industry regulations effortlessly with enterprise-grade security and seamless AI governance.
Get Started Today

Ready To Transform Your AI for BFSI?

Schedule a 30-minute demo to see how Collinear can dramatically improve your AI compliance within weeks, not months.
Deploy AI that consistently meets strict financial regulations
Prevent financial data leakage across customer interactions
Eliminate AI compliance risks that create regulatory penalties
FAQs

Get answers to
common questions

How does Collinear AI differ from conventional contact center AI?

 While traditional AI follows programmed patterns, our AGI demonstrates true reasoning capabilities, understanding context, nuance, and complex customer needs beyond simple keyword matching.

How do you ensure Collinear AI responses remain safe and appropriate?

Our advanced guardrail system combines real-time monitoring with sophisticated reasoning checks that ensure the AGI understands not just what to say, but why certain responses are appropriate in specific contexts.

Can Collinear AI handle complex, multi-step customer issues?

Yes, our AGI excels at maintaining context throughout extended interactions, connecting relevant information, and reasoning through multi-step problem-solving processes that would challenge conventional AI.

What kind of ROI can we expect from Collinear AI's implementation?

Our clients typically see 35-45% reduction in average handle time, 30% increase in first contact resolution, and transformative improvements in customer satisfaction scores due to the AGI's superior reasoning capabilities.

How does Collinear AI help with compliance in regulated industries?

Our AGI doesn't just follow compliance rules - it understands the principles behind them, enabling sophisticated reasoning about complex regulatory scenarios in finance, healthcare, insurance and other heavily regulated fields.